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Banking |
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Our credit and debit card transactions are processed by BIBIT, a division of the Royal Bank of Scotland.
| Deposit Methods |
| Credit/Debit Cards |
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We can accept deposits in GBP with the following bank cards: Visa, MasterCard, Switch, Solo, Visa Delta and Visa Electron. To add credits to your casino account, simply click 'FUND MY ACCOUNT' in the ACCOUNT tab in the casino software and fill in your relevant details. The amount of casino credits you will receive will be displayed, and if your deposit is authorised, the funds shall be added to your casino account immediately, ready for play.
You are able to save your credit/debit card details in the casino software so you will not need to enter them each time you make a deposit. These details are securely stored on our server. |
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| NETELLER |
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NETELLER is an online payment wallet that you fund using your credit card and depending on your location, other methods may be available to you. You can then use NETELLER to make and receive payments to merchants and individuals. If you do not have a NETELLER account, visit www.neteller.com to open your free account.
To deposit using NETELLER simply select NETELLER as your payment method and enter the amount and currency you wish to deposit in, using your account and secure ID. The funds will be available in your casino account immediately. |
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| Moneybookers |
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Moneybookers is an online payment wallet that you fund using either your credit/debit card or bank transfer. You can then use moneybookers to make and receive payments to anyone with an email address. If you do not have a moneybookers account, visit www.Moneybookers.com to open your free account.
To deposit using moneybookers, simply select moneybookers as your payment method and enter the amount you wish to deposit, your moneybookers email address and then follow the easy on screen instructions. The funds will be available in your casino account immediately. |
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| Withdrawal Methods |
| We will endeavour to process all cash outs according to the guidelines below, however management reserves the right to alter the withdrawal method. |
| Credit/Debit Cards |
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For players who have deposited using a UK bank issued credit card, the full amount of all withdrawals will be paid to your credit card. If you have deposited using a Maestro or Solo card, your withdrawal will be paid back to your debit card up to the amount of your deposits. Any excess will be sent by cheque, or at your request by electronic bank transfer. If you have deposited using a Visa Delta or Visa Electron card, the full amount of all withdrawals will be paid to your debit card. Although we process all withdrawal requests on the next business day, transfers back to credit and debit cards usually take 3 to 5 working days to reach your account.
For players from Europe who have used a Visa card to make their deposit, we will refund back to your card. For all others, your withdrawal will be paid in the form of a cheque. Alternatively, you may request an electronic bank transfer for a £10 transfer fee.
- Please note that we can refund to a Visa card from several other non-UK countries. Please contact Customer Support for a
complete list. |
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| NETELLER |
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| If you have used NETELLER to deposit then we will automatically send all your withdrawal back to your NETELLER account. |
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| Moneybookers |
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| If you have used moneybookers to deposit then we will automatically send all your withdrawal back to your moneybookers account. |
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| Cheques |
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| Any withdrawal requests that cannot be paid back to your credit or debit card and are not requested as electronic bank transfers are paid by cheque. We can send cheques in over 35 different currencies, typically drawn on a local bank so that it clears quickly. |
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| Electronic Bank Transfer |
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If you prefer to receive your funds by electronic bank transfer, please send us an email at the time of submitting your withdrawal request. Include your bank account number, your bank's sort code and the account beneficiary.
All electronic bank transfers may be charged a £10 service fee. |
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All credit and debit card transactions will appear on your billing statement as Kismet Leisure. |
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"Love your service. Prompt, courteous and effective. First class act guys!"
- Alastair, London, UK
"Love your games and graphics! The nicest online casino I’ve played - truly appreciated getting my payment the next day!"
- William, Manchester, UK
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